We currently ship within Australia only. Orders are processed and dispatched within 14 business days of purchase. Delivery times vary depending on your location and the shipping method selected at checkout. You'll receive a confirmation email with tracking information once your order has shipped.

We accept returns within 30 days of delivery under the following conditions:

‍ ‍

• Faulty or incorrect items: If your item arrives damaged, faulty, or isn't what you ordered, you're entitled to a full refund or exchange. The item must be unworn. We cover return shipping costs in this case.

• Change of mind: We accept change-of-mind returns for a refund, provided the item is unopened/unworn and in its original packaging. Return shipping costs are the customer's responsibility.

• Size exchanges: If you need a different size, we're happy to exchange as long as the original tags are still attached and the item is unworn.

‍ ‍

To start a return or exchange, contact us at cyrixapparel@gmail.com with your order number and reason for return.

Once your returned item is received and inspected, we'll notify you of the approval status. Approved refunds are processed back to your original payment method within 14 business days. Shipping costs are non-refundable except in cases of faulty or incorrect items.

For any questions about your order, returns, exchanges, or these terms, reach out to us at cyrixapparel@gmail.com and we'll get back to you as soon as possible.

Nothing in these Terms of Service limits or excludes any rights you have under the Australian Consumer Law that cannot lawfully be excluded, including guarantees relating to the quality and fitness of goods sold.

We may update these Terms of Service from time to time. Changes will be posted on this page, and continued use of our site after changes are made constitutes acceptance of the updated terms.

Content